Terms of Service

Last updated: October 10th, 2024

1. Acceptance of Terms

By accessing or using PhotoGenius AI, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our service.

2. Description of Service

PhotoGenius AI provides AI-powered image generation and editing services. We reserve the right to modify, suspend, or discontinue any part of the service at any time without notice.

3. User Responsibilities

  • You must be at least 13 years old to use this service.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree not to use the service for any illegal or unauthorized purpose.

4. Intellectual Property Rights

The images generated by our AI are provided to you under a non-exclusive license. You retain rights to your original inputs, but we retain rights to our AI models and technology.

5. Privacy Policy

Your use of PhotoGenius AI is also governed by our Privacy Policy, which can be found on our website.

6. Limitation of Liability

PhotoGenius AI is provided "as is" without any warranties. We are not liable for any damages arising from the use of our service.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at team@photogenius.ai or fill out the contact form at /contact.

9. Refund Policy

Yearly Plans

For yearly subscription plans, we maintain a strict no-refund policy. These plans are offered at a discounted rate in exchange for your commitment to a full year of service. By purchasing a yearly plan, you acknowledge and agree that:

  • No refunds will be issued for yearly subscription plans under any circumstances
  • The discount received on yearly plans is in consideration of your commitment to the full subscription period
  • Cancellation of a yearly plan will not result in any prorated refund for the unused portion

Please carefully consider this policy before committing to a yearly subscription plan.

Monthly Plans

For monthly subscription plans, we offer a partial refund policy:

  • You may request a refund within the first 30 days of your subscription
  • If approved, you will receive a 50% refund of your monthly subscription fee
  • Refund requests must be submitted through our contact form or via email
  • Processing of refunds typically takes 5-10 business days

Service Defects

In cases where you experience technical defects or service malfunctions:

  • You must submit a video recording clearly demonstrating the defect
  • Submit your recording along with a detailed description through our contact form or via email
  • Our technical team will review your submission within 5 business days
  • If the defect is verified, you may be eligible for a full or partial refund depending on the severity and impact
  • The final decision regarding defect-related refunds rests with our technical review team

Note: Regular service limitations, network issues, or user errors do not qualify as defects.

By using PhotoGenius AI, you agree to these Terms of Service.

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